How does our Service Manager Drive Impact?

• Our Service Manager will be someone who will be providing our customers with prompt, courteous and effective service. Some of the responsibilities would include:
• Serving as a liaison between the technicians and the customer, while ensuring the customer has a positive experience.
• Oversee all the HR functions of the service department staff which includes hiring, work schedules, training, employee reviews, payroll along with supporting career development.
• Manage rental and courtesy vehicle fleet.

We're Looking For:

• Strong written, verbal, and interpersonal communication skills.
• Exceptional customer service skills.
• Minimum one year service writing experience.
• High level of detail orientation and accuracy.
• Proven experience working within a team environment.
• Familiarity with using Microsoft Office and being able to utilize other computer programs as needed.
• ADP experience is highly desirable.
• Having a good understanding of automotive parts and cars is desirable.
• Prior supervisory or management experience is a plus.
• This position will require you to move around the dealership and is not limited to sitting, standing, reaching, bending, and lifting.

What We Offer:

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts
• Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser
• The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube